Customer Experience

More than 2,500 clients worldwide rely on Kyriba.

Kyriba’s Commitment to Customer Success

Our goal is to help companies implement strategic, automated processes that fully optimize cash, risk, payments and working capital. To aid you in this process, Kyriba offers an integrated approach to client success, ensuring customers are provided with the best implementation, training and support resources available.


Knowing what to expect is key to any successful implementation. As such, Kyriba focuses on providing a predictable, efficient transition to your new system.

Our milestone-driven methodology consists of five phases, providing a clear roadmap from kick-off to go-live. And Kyriba’s modular solution means that we can customize a flexible deployment approach that meets your needs.

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A Global Community

We pride ourself on our global community of customers and know the importance of building connections.

Kyriba Social, an online community that combines a knowledge base with an interactive peer forum, ideas portal and an online support channel, is a great resource to connect and network with fellow Kyriba users.

To foster greater community, Kyriba also hosts regional events, including our annual Kyriba Live client conferences.

“[Kyriba] is pretty accomodating to our business needs so when we have a question it gets answered really quickly or we get additional support from the team. So we’ve had a really positive experience at Gallagher.”
Megan Lapelle Senior Manager of Corporate Accounting, Arthur J. Gallagher & Co.


Kyriba client support is your source for any questions about the Kyriba application, bank connectivity or enhancement requests. You can reach support via phone, email or through Kyriba Social.