© 2017 Strategic Treasurer.
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TREASURY UPDATE NEWSLETTER - 2017 Q 2
CORPORATE TREASURY’S
FORECASTING WOES
Cash forecasting is a vital, core functionality
for treasury operations. In fact, in a recent survey
conducted by Strategic Treasurer, 79% of corporate
respondents indicated that forecasting functionality
was regularly used or needed as part of their
ongoing operations. However, of those that were
using a treasury management system (TMS), a full
14% were either dissatisfied or very dissatisfied
with the forecasting functionality it had to offer. An
additional 26% of firms were no longer using the
forecasting module of their TMS because it was
not working properly or was ineffective. As part of
the same survey, 31% of practitioners stated that
their organization used only Excel for managing
treasury-related tasks, including forecasting.
FORECASTING CROSSROADS:
GROWING PAINS
At an organization’s inception, it usually takes
nothing more than a few Excel worksheets to keep
track of company finances. At the start, there are a
minimal number of transactions occurring and only
a handful of accounts that need to be managed.
However, as a company grows, the number of items
that must be accounted for also grows. New banks
and bank accounts are added. Growth means more
transactions are being conducted across more
business units and locations and with more clients.
Ultimately, it is only a matter of time before most
companies arrive at the same crossroads and ask the
same question: “How can we update our technology
infrastructure to meet the evolving needs of the
organization?”
For treasury, the answer to this question commonly
involves leaving their primarily Excel-based
processes to make way for a solution such as a
TMS. However, for companies that have come to rely
on Excel for virtually all their treasury operations,
this is an incredibly daunting task. What’s more,
the skepticism and hesitancy many treasurers have
regarding the use of treasury management systems,
especially for processes such as forecasting, can
cause some companies to consider alternative
approaches and solutions to fill their technology
void.
CHICK-FIL-A’S FORECASTING
CONUNDRUM
The dilemma posed above is a reality that the
corporate treasury department at Chick-fil-A,
an American quick service restaurant chain,
has recently faced as they look to advance their
Excel-based forecasting operations. Until recently,
Steven Peterson, Senior Manager of Treasury at
Chick-fil-A, was content with handling the bulk of
Ultimately, it is only a matter of time
before most companies arrive at the
same crossroads and ask the same
question: “How can we update our
technology infrastructure to meet the
evolving needs of the organization?”
Source: 2016 Strategic Treasurer Technology Use Survey
Corporate Treasury’s
Forecasting Woes
79% of respondents indicated that forecasting
functionality was regularly used or needed as
part of ongoing treasury operations.
31% of respondents were using nothing more
than excel for handling the bulk of their treasury
operations, including forecasting.
26% of respondents had originally purchased a
forecasting tool through a TMS, but were no
longer using it due to inefficiencies.
Of those respondents currently using the forecasting
tool of a TMS, 14% were either dissatisfied or very
dissatisfied with its performance.
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10
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%
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14
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31
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79
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