Privacy Policy

TRUSTe

Kyriba Corp. and our affiliates and subsidiaries, Kyriba SAS, Kyriba SEMEA SAS, Kyriba UK Ltd., Kyriba HK Limited, Kyriba (Chongqing) Software Development Ltd., Kyriba SEA PTE. Ltd., Kyriba NL B.V., Kyriba Japan, Co., Ltd. and Kyriba Middle East FZ-LLC (collectively “Kyriba” or “we” or “us” or “our”) understand your concerns about privacy and your interest in knowing how your information is used and safeguarded, and we want to provide you with more information on these topics. This Privacy Policy (this “Privacy Policy”) describes the practices, policies and procedures of all websites owned and/or operated by Kyriba, including without limitation www.kyriba.com on which this Privacy Policy is posted (collectively, the “Websites”), including the types of information we collect on the Websites, how we may use that information and with whom we may share it. Please note that this Privacy Policy applies only to our online information-gathering and dissemination practices via the Websites; it does not apply to any of our practices conducted offline, nor to any data or information collected from our customers via any of our products or services.

IMPORTANT: 

By visiting the Websites, you are accepting all of the practices, policies and procedures described herein, and you are further indicating that you agree to be bound by the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not visit or use the Websites.

SUMMARY

The notifications provided by this Privacy Policy include:

  • What personally identifiable information we collect from you through the Websites.
  • How we use the information we collect.
  • With whom the information may be shared.
  • What choices are available to you regarding collection, use and distribution of your information.
  • The kind of procedures we employ in an effort to hinder the unauthorized access, use or disclosure of information you provide to us.
  • Information related to third-party websites.
  • How you can make changes to the information we collect about you.
  • The laws that apply to those accessing the Websites from outside of the United States.
  • How you can learn about changes to our privacy policies, practices and procedures.

THE INFORMATION WE COLLECT

Personally Identifiable Information You Provide And How It Is Used:  You may freely visit the Websites anonymously and without being required to provide us with any personally identifiable information. However, certain services, requests and features do require that you provide us with some personally identifiable information (including, but not limited to, name, address, email) as more particularly described below; availing yourself of any of these services, requests and features is voluntary. Personally identifiable information is data that can be used to identify or contact you. Please note that we may use the personally identifiable information we collect through any of the services, requests and features listed below for general marketing and business purposes. Please do not send confidential information to us directly through the Websites, or by email to any of the contact email addresses listed on the Websites.

Webinars:  If you opt to view one of our webinars, we will ask you to provide certain personally identifiable information, including your first and last name, email address, country of origin and phone number.

Blogs:  We provide you the ability to comment on our blogs. In order to leave a comment on one of our blogs, you will be required to provide your name and email address.

Events:  We provide information related to events that we periodically host. If you are interested in attending one of Kyriba’s events, we will ask you to provide an email address and other contact information so that we can reserve your seat and follow up with you.

Careers:  We post certain career opportunities on the Websites. If you are interested in learning more about any of these opportunities, we provide you a link to email us, and our third party service provider will collect your email address and any other information required such as name, mailing address, and your resume and share that information with us. We use this information to contact you to review or pursue your candidacy.

Email Newsletters/Updates:  When you register to get access or take part in any of our resources, such as events or webinars, we may use the information that you provide us when you register to keep in touch and update you on upcoming events, new developments or other Kyriba-related or partner-related information. You may unsubscribe from receiving all or some these updates at any time by using the opt-out link provided in any subsequent email you receive from us, or by emailing your request to treasury@kyriba.com.

Contact Us:  If you contact us through the contact form option on the Websites, we will ask that you provide certain personally identifiable information, including your first and last name, email address and country of origin, and you will have the option to provide additional personally identifiable information. We will use the information you provide to contact you and to respond to any requests.

Non-Personal Information We Collect by Automated Means And How We Use It:  We also collect certain non-personally identifiable information (data in a form that does not support direct association with any specific person or individual) by automated means when you visit the Websites. One of the ways we collect this information is through the use of Google Analytics, a third-party tracking service that collects such information. The information collected may include usage information, such as the numbers and frequency of users to the Websites, pages visited, social networking activities and similar data. If gathered, this data is used in the aggregate, and not in a manner that is intended to identify you personally. This type of aggregate information may be shared with third parties as further described in this Privacy Policy. In addition to the third-party tracking services mentioned above, we also collect this information through various other means, including “cookies,” and other tracking technologies, as further explained below.

Tracking Technologies

Kyriba and its partners use cookies or similar tracking technologies to track website visitor’s activity to further enhance user experience, to track pages viewed, how long someone stays on a webpage, whether error messages were received, remember information you have provided in order to provide a more customized experience, and store username or related login credentials so that you do not have to provide this information every time you return to the websites.

Passive Collection - When you visit and interact with the Websites, Kyriba and third parties with whom we have contracted to provide services for us may collect Internet Protocol addresses (each an “IP Address”), as well as browser type, Internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and page navigation. An IP address is a unique identifier number that certain electronic devices use to identify and to communicate with each other on the Internet; your ISP automatically assigns an IP Address to the computer that you are using. We gather this information to track website visitor movement in the aggregate, and to gather broad demographic information for aggregate use. Our goal in gathering this information is to learn how our customers and the public are consuming our content and using our service. We may use this information to enhance the Websites or for other lawful purposes.

Do Not Track - Every time your computer sends or receives information over the Web, the request begins with some short pieces of information called “headers.” These headers include information like what browser you are using, what language your computer is set to, and other details. The Do Not Track technology provides individual users with the ability to include a simple, machine-readable header indicating that they don’t want to be tracked, and sends a signal to websites visited requesting that the website disable either its tracking or cross-site user tracking of an individual user. Currently, various browsers – including Internet Explorer, Google Chrome, Firefox, Opera and Safari – offer a “do not track” option. Presently, there is no consensus on how Do Not Track should be interpreted, and no common or accepted industry standard for implementing. Consequently, please note that the Websites may or may not respond to a particular browser’s “Do Not Track” signals and while we make every effort to respect an individual’s choice in the matter, we cannot guarantee that no tracking will occur. However, as required by Google Inc., no individually identifying information is ever gathered or reported on or by the Websites.

Advertising

We partner with a third party to display advertising on our website or to manage our advertising on other sites. Our third party partner may use cookies or similar technologies in order to provide you advertising based upon your browsing activities and interests. If you wish to opt out of interest-based advertising click here http://preferences-mgr.truste.com/ or if located in the European Union click here http://www.youronlinechoices.eu. Please note you will continue to receive generic ads.

HOW WE MAY SHARE YOUR INFORMATION

In certain situations, Kyriba may be required to disclose personally identifiable information (i) if it is required to do so by law, regulation or legal process (such as a court order or subpoena), (ii) in response to requests by government agencies, such as law enforcement or national security authorities, or (iii) when Kyriba believes disclosure is necessary or appropriate to prevent physical, financial or other harm, injury or loss or in connection with an investigation of suspected or actual illegal activity. Kyriba also reserves the right to transfer personally identifiable information in the event it sells or transfers all or a portion of its business or assets, or merges with another entity. Should such a sale, transfer or merger occur, Kyriba will use reasonable efforts to direct the transferee to use the personally identifiable information in a manner that is consistent with this Policy.

We may disclose all of the information (described herein) that we collect, as stated in this Privacy Policy including in accordance with the terms set forth in this section. We may also share all such information with Kyriba subsidiaries and affiliates for purposes of providing information regarding upcoming events, new developments or other Kyriba-related information. Additionally, any information we collect from you may be shared with third parties who perform marketing activities on our behalf or third parties for marketing communications, such as Kyriba’s channel partners, or our third party job hosting provider. We will not sell or rent your information to a third party without your permission, however, we may store your data on servers provided by third party hosting vendors with whom we have contracted. Otherwise, we do not reveal personally identifiable information about you to third parties for their independent use unless: (1) you expressly authorize Kyriba to do so, (2) it is necessary to allow Kyriba and its service providers or agents to provide services on Kyriba’s behalf, (3) in order to provide products or services to you, (4) it is necessary in connection with a sale of all or substantially all of the assets of Kyriba or the merger of Kyriba into another entity or any consolidation, share exchange, combination, reorganization, or like transaction in which Kyriba is not the survivor, (5) otherwise as Kyriba is required or permitted to do so for any or all of the following reasons: (i) to comply with a subpoena, legal process, government request or any other legal obligation, (ii) to prevent, investigate, detect, or prosecute criminal offenses or attacks on the technical integrity of the Websites or our network, and/or (iii) to protect the rights, privacy, property, business, or safety of Kyriba, their partners and employees, the visitors of the Websites, or the public.

CHILDREN’S PRIVACY

Kyriba’s products and services are not designed to appeal to children under the age of 13. As such we do not knowingly collect, use, or disclose personally identifiable information about visitors less than 13 years of age. If you are under the age of 13, we ask that you do not access the Websites. If you are the parent or guardian of a child under 13 years of age and believe that they have disclosed personally identifiable information to us, please contact us at privacy@kyriba.com.

THIRD PARTY WEBSITE

We also provide links to a variety of third-party social media sites and other websites as a service to you or in order to provide you additional information related to Kyriba or additional venues in which you can learn about and discuss Kyriba. Please note that we have no affiliation with these other parties, and cannot control and are not responsible for the information collection, use, and disclosure practices of such third parties; we encourage you to review and understand their privacy practices and policies, if any, before providing any personally identifiable information to them. We are not responsible for the content or information of these websites, any products or services that may be offered through advertisers or third parties, or any other use of the linked website.

In some instances (such as when you are applying for a job) it may look as though you are still on www.kyriba.com, however you are on our third party service providers domain and their privacy policy applies to the collection and use of information.

HOW WE ATTEMPT TO SAFEGUARD YOUR INFORMATION

The security of your personally identifiable information is important to us. We follow generally accepted standards to protect the personally identifiable information submitted to us, both during transmission and once it is received. If you have any questions about the security of your personally identifiable information, you can contact us at privacy@kyriba.com.

YOUR INFORMATION AND YOUR CHOICES

Upon request, Kyriba will provide you with information about whether or not we hold any of your personally identifiable information. To the extent required by law, we provide you with (i) reasonable access to the personally identifiable information you provide to us, and (ii) the ability to review, correct and delete such personally identifiable information. If you believe that any of the personally identifiable information that you have submitted through the Websites is no longer accurate, or you wish to make any updates or changes, or request deletion, you may do so by emailing us at privacy@kyriba.com. Upon appropriate request we will update or amend your information, but we reserve the right to use any information previously obtained to verify your identity or take other actions that we believe are appropriate and lawful. We will endeavor to comply with your request as soon as reasonably practicable.

We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are impractical, or for which access is not otherwise required by local law. Please note we may need to retain certain information for record keeping purposes, and there may also be residual information that will remain within our databases and other records, which will not be removed from such locations. Finally, we are not responsible for removing or deleting information from the databases of third parties (such as service providers or channel partners) with whom we have shared information about you or who host the data on our behalf.

USE OF THE WEBSITES FROM OUTSIDE THE UNITED STATES

We do not represent or warrant that the Websites, or any part thereof, are appropriate or available for use in any particular geographic location. If you choose to access the Websites, you do so on your own initiative and at your own risk, and you are responsible for complying with all local laws, rules, and regulations applicable in your jurisdiction. Please note that the Websites are hosted in the United States and are governed by United States law. If you are visiting the Websites from outside the United States, please be aware that your information will be transferred to, stored and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States might not be as comprehensive as those in your country. By using the Websites, you consent to your information being transferred to our facilities and to the facilities of those third parties with whom we share it as described in this Privacy Policy.

PRIVACY QUESTIONS AND CONTACTING US

If you have any questions or concerns about our Privacy Policy or data processing, please contact us at privacy@kyriba.com.

CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield

Kyriba and its affiliates and subsidiaries listed above participate in and have certified their compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. We are committed to subjecting all personally identifiable information received from European Union (EU) member countries and Switzerland, respectively, in reliance on each Privacy Shield Framework, to the Framework’s applicable Principles. To learn more about the Privacy Shield Frameworks, and to view our certification, visit the U.S. Department of Commerce’s Privacy Shield List, https://www.privacyshield.gov.

Kyriba is responsible for the processing of personally identifiable information it receives, under each Privacy Shield Framework, and subsequently transfers to a third party acting as an agent on its behalf. Kyriba complies with the Privacy Shield Principles for all onward transfers of personal data from the EU and Switzerland, including the onward transfer liability provisions.

With respect to personally identifiable information received or transferred pursuant to the Privacy Shield Frameworks, Kyriba is subject to the regulatory enforcement powers of the U.S. Federal Trade Commission.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

Under certain conditions, more fully described on the Privacy Shield Website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

To read more about how we treat information collected from the EU and Switzerland, please read our Privacy Shield Policy here.

PRIVACY POLICY EFFECTIVE DATE

This Privacy Policy was last updated January 12, 2018.

Kyriba Corp.
9620 Towne Centre Drive, Suite 250
San Diego, CA 92121