Customization and Robust Reporting Propels Delaware Life’s Productivity


  • Founded
    2013
  • Headquarters
    Waltham, MA
  • Industry
    Insurance
  • Employees
    Employees
    374

ABOUT DELAWARE LIFE
Founded in 2013, Delaware Life Insurance Company is a member of Group One Thousand One, LLC (“Group1001”): a dynamic network of businesses making insurance more useful, logical, and accessible for everyone. As of March 31, 2022, the company had assets of $43.3 billion and liabilities of $41.2 billion (does not include Delaware Life Insurance Company of New York) with more than 320,000 active annuity and life insurance policies.

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“We moved from the stone age to Kyriba, which is obviously the premier Treasury Management System in the industry, saving us a ton of time and effort.”

Joel Smith,
Assistant Director of Finance, Delaware Life

Before Kyriba

• Legacy TMS provider riddled with many problems
• Limited support, heavily manual

Kyriba Modules Adopted:

• Cash Accounting
• Payments
• Cash Forecasting
• Bank Analysis

Positive Business Outcomes:

• Reports that used to take 15-20 minutes a day to generate – out of each bank portal – now are instantaneous
• Roughly 50 reports per day are now automated, saving multiple analysts hours of work
• Hundreds of transactions per day are now auto reconciled

“One of the best things about Kyriba is the customer service. Every time I get on the phone, somebody picks up, and immediately we get attention. I can’t stress how important that is for us. In treasury, everything is right now. If you have an issue, you need it done in an hour. We can 100% count on Kyriba to be there.”

Joel Smith,
Assistant Director of Finance, Delaware Life
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